Frequently Asked Questions

To make a investment you must first become a member of vaulta. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

You can open a free PM account here: www.perfectmoney.is

It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

We accept e-currencies.

Login to your account using your username and password and check the Withdraw section.

Your account will be updated as fast, as you deposit.

Log into your vaulta account and click on the "Account Information". You can change your e-mail address and password there.

Click forgot password link, type your username or e-mail and you'll receive your account information.

No, profits are gathered on your vaulta account and you can withdraw them anytime.

Depending on each plan. Returns on your vaulta account are acquired Daily, Weekly, Bi-Weekly, Monthly and Yearly and credited to your available balance at the end of each day.

Yes! To make a deposit from your vaulta account balance, simply login into your members account and click on Make Deposit and select the "Deposit from Account Balance" radio button.

Yes, you can but all transactions are handled separately.

Funds are usually available within 12 business hours.

You can change your password directly from your members area by editing it in your personal profile.

There is a risk involved with investing in all investment programs. However, there are a few simple ways that can help you to reduce the risk of losing more than you can afford to. First, align your investments with your financial goals, in other words, keep the money you may need for the short-term out of more aggressive investments, reserving those investment funds for the money you intend to raise over the long-term.

You can access the account information 24 hours, seven days a week over the Internet.

No. If we find that one member has more than one account, the entire funds will be frozen.

Member funds are managed by vaulta's trading team using its systematic, AI-driven strategies with strict risk controls.

Yes. Our only official Telegram support bot is @VaultaSupportBot — it answers common questions and connects you to our team.

Stay safe: vaulta support will never message you first, never ask for your password, 2FA code or seed phrase, and never ask you to send money to a personal wallet. Anyone who does is a scammer.